Your first purchase on DMarketplace
How buying a gift card or a travel eSIM works: what to check, how payment works and where your product arrives.
Gift cards
- Choose the country where you will redeem the gift card. Check the listing’s brand, currency and account restrictions; a matching currency alone does not guarantee compatibility.
- Select the gift card value and check the purchase price, savings and return policy before adding it to your cart.
- Continue as a guest or sign in. Enter an email address you can access for your order and delivery information.
- Continue to payment and check the available coin, network, exact amount and any fees. Connecting a wallet to DMarketplace is optional; follow the payment instructions for the method you choose.
- Keep your order reference. Digital delivery follows payment confirmation and any required order checks. Check your order status if your code has not arrived.
Travel eSIMs
- Check that your phone supports eSIM and is carrier-unlocked. Your current SIM and number stay active.
- Open eSIM, choose your destination and compare data, validity and when the validity starts.
- Buy the plan and pay with crypto as described above. Keep your order reference.
- After payment confirmation, open your order details: they show the QR code and the manual installation details. Install the eSIM before you leave and turn on data roaming for it at your destination.
Need help with your order?
Email our support team with your order reference and checkout email. For a payment issue, include the transaction hash and network. Never share your wallet’s seed phrase or private key.
The email button opens your email app. It does not submit a request automatically.
